> ## Documentation Index
> Fetch the complete documentation index at: https://docs.callrounded.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Telnyx Configuration

> Step-by-step guide to configure a SIP trunk with Telnyx

## Prerequisites

* An active Telnyx account
* A Telnyx phone number or SIP trunk
* Access to the Telnyx portal

## Step 1: Create a SIP Connection

1. Log in to the [Telnyx Portal](https://portal.telnyx.com)
2. Navigate to **Voice > SIP Trunking** (or search for "SIP Connection")
3. Click **Create SIP Connection**

## Step 2: Configure Details

1. Enter connection details:
   * **Name**: "TELNYX SIP TRUNK ROUNDED" (or your preferred name)
   * **Type**: Select **FQDN** (recommended for Rounded integration)

<img src="https://mintcdn.com/roundedtechnologies/8FEZlBmlsYXYiPXc/images/telnyx-create-details.png?fit=max&auto=format&n=8FEZlBmlsYXYiPXc&q=85&s=5b8361b208ad9816a689deb6277442ca" alt="Telnyx Create Connection Details" width="1471" height="922" data-path="images/telnyx-create-details.png" />

## Step 3: Authentication and Routing

Choose your authentication method for outbound calls:

<img src="https://mintcdn.com/roundedtechnologies/8FEZlBmlsYXYiPXc/images/telnyx-auth-method.png?fit=max&auto=format&n=8FEZlBmlsYXYiPXc&q=85&s=b8950c82dd115f75bf6307fc554be9c8" alt="Telnyx Authentication Method" width="954" height="742" data-path="images/telnyx-auth-method.png" />

### Method A: Credentials (Username/Password)

* Select **Credentials**
* Enter **Username** and **Password**
* Note these credentials for Rounded configuration

### Method B: IP Address Authentication

* Select **IP Addresses**
* Add Rounded server IPs (contact [team@callrounded.com](mailto:team@callrounded.com) for IPs)

## Step 4: Inbound Configuration

Configure inbound call routing:

<img src="https://mintcdn.com/roundedtechnologies/8FEZlBmlsYXYiPXc/images/telnyx-inbound-settings.png?fit=max&auto=format&n=8FEZlBmlsYXYiPXc&q=85&s=c9bf7d2ed6f66d30b5d10d99ebe7932f" alt="Telnyx Inbound Settings" width="2388" height="1682" data-path="images/telnyx-inbound-settings.png" />

1. **Add FQDN** for Rounded routing:

<img src="https://mintcdn.com/roundedtechnologies/8FEZlBmlsYXYiPXc/images/telnyx-add-fqdn.png?fit=max&auto=format&n=8FEZlBmlsYXYiPXc&q=85&s=6061e9928c1251d2068f144353b573b6" alt="Telnyx Add FQDN" width="2930" height="1840" data-path="images/telnyx-add-fqdn.png" />

* **DNS record type**: SRV
* **FQDN**: `sip.callrounded.com`

2. Configure other inbound settings:
   * **SIP transport protocol**: TCP (recommended)
   * **SIP region**: Europe (or closest to your location)
   * **Codecs**: G722, G711U, G711A (recommended)

## Step 5: Outbound Configuration

Configure outbound call settings:

<img src="https://mintcdn.com/roundedtechnologies/8FEZlBmlsYXYiPXc/images/telnyx-outbound-settings.png?fit=max&auto=format&n=8FEZlBmlsYXYiPXc&q=85&s=5d37aa4481cb7323b304f5c56c510bde" alt="Telnyx Outbound Settings" width="2380" height="1378" data-path="images/telnyx-outbound-settings.png" />

Key settings:

* **Outbound voice profile**: Default
* **Localization country**: Select your country
* **Channel limit**: Set according to your needs
* **Caller ID Override**: Configure if needed

## Step 6: Associate Numbers

After creating the connection, assign phone numbers:

<img src="https://mintcdn.com/roundedtechnologies/8FEZlBmlsYXYiPXc/images/telnyx-numbers-page.png?fit=max&auto=format&n=8FEZlBmlsYXYiPXc&q=85&s=e622e8290611c5fe7d314ba6674bacb1" alt="Telnyx Numbers Page" width="1735" height="568" data-path="images/telnyx-numbers-page.png" />

1. Go to the **Numbers** tab in your SIP connection
2. Click **Assign number** to add existing numbers
3. Or purchase new numbers if needed

## Step 7: Configuration in Rounded

In the Rounded interface, configure your SIP trunk:

<img src="https://mintcdn.com/roundedtechnologies/8FEZlBmlsYXYiPXc/images/rounded-sip-trunk-configuration.png?fit=max&auto=format&n=8FEZlBmlsYXYiPXc&q=85&s=484967b9c9594b6d04d268f38cec98ba" alt="Rounded SIP Trunk Configuration" width="2936" height="1844" data-path="images/rounded-sip-trunk-configuration.png" />

### Number settings

* **Phone number**: Your Telnyx number (e.g., +15551234567)
* **Friendly name**: "My Telnyx number"

### SIP Trunk settings

* **Termination URI**: `sip.telnyx.com`
* **Username**: Your Telnyx username (if credential authentication selected)
* **Password**: Your Telnyx password (if credential authentication selected)

## Step 8: Test the Configuration

1. In Rounded, create a simple voice agent
2. Assign it to your Telnyx number
3. Test:
   * **Inbound call**: Call your Telnyx number
   * **Outbound call**: Initiate a call from your agent

## Troubleshooting

### "401 Unauthorized" error

* Check authentication credentials
* Verify that authentication is correctly configured

### Inbound calls don't pass

* Check the inbound routing configuration
* Ensure the Rounded URI is correctly configured

### Audio quality issues

* Check authorized codecs
* Test different codecs (G.722 recommended)

### "403 Forbidden" error

* Check the authorized IP list
* Contact Telnyx to confirm the configuration

## Pricing

Telnyx offers:

* Competitive rates for international calls
* No monthly fixed fees for SIP connections
* Per-second billing
* Volume-based discounts

See [Telnyx pricing grid](https://telnyx.com/pricing) for more details.

## Support

For help:

* 📧 Rounded Support: [team@callrounded.com](mailto:team@callrounded.com)
* 📖 Telnyx Documentation: [Telnyx SIP Trunking](https://developers.telnyx.com/docs/v2/sip-trunking)
* 🎫 Telnyx Support: Telnyx Portal > Support

## Telnyx Advantages

**Competitive rates**: Among the cheapest on the market\
**Global coverage**: Over 150 countries\
**Modern API**: Easy integration via REST API\
**Private network**: Dedicated infrastructure for quality

<Note>
  💡 **Tip**: Telnyx offers excellent quality/price ratio, particularly suited for high volumes.
</Note>
